You're safe in our hands. Here's why:
Our clients find us to be reliable, friendly, with a good command of English and a hatred of jargon. Our after-care and support packages provide continuing peace-of-mind, long after a project has been released into our client’s care.
If it ain’t broke, don’t fix it; if it is broke, someone really ought to do something about it; if it’s broke and your IT department thinks it might be their responsibility, they’re probably not going to tell you about it. We tell our clients exactly what they need to be told, NOT what we think they want to hear. And while we’re at it, we’ll never call a spade a "multi-user rubble transference facilitation module", because that kind of nonsense just gets in everyone’s way.
If a client is going to pay us however-many-tens-of- thousands-of-pounds for a suite of software, they have a basic, uninfringeable right to expect that said suite of software should WORK. Unusually, perhaps, for a software company, WE HAVE THE SAME EXPECTATION.
Our knowledge of software development is second-to-none. We’re also second-to-none at spotting cost, resource, skills and information-flow problems in our client’s organisations, no matter what their business.
This comes built-in to everything that we do, not as an additional-cost extra. We provide the means for our clients to measure, test and assess everything that we do, independently and without simply having to take our word for it.
We use extremely rapid software development tools and techniques, and waste no time on paperwork-for-its-own- sake or innapropriate levels of administration. We don’t have an enormous, glacial management structure to contend with, and we keep meetings to a minimum. There’s no way the nature of the problem will change while we’re figuring out the solution, which again protects the budget and timescale set by our client.
We deliver on time, within the agreed budget, and our clients ALWAYS save many times their spend.
Whatever the situation we like to think that we can gather the information required to understand the problem and then make a common sense decision based on that information.